Role:
Credit & Commercial Rental

Officer
Years at FCCA: 8 years

What inspires you in your work?

To assist the client so they can create and put their dream home on paper, just the way they envision it.

Unforgettable story

When several clients refer their family, colleagues, or friends to FCCA and say they want to speak only with “Sergio.”

What is your team’s strength?

Communication is the foundation of our Credit Team.

FCCA’s role in our community:

FCCA´s role is to help our people achieve their dream of owning their own home.

Advice:

For every person or couple dreaming of one day owning their own home, the first step is to decide whether they want to build or buy. Then, work on a plan — for example, by saving for a down payment — and also explore the possibility of buying a house and/or land directly from your elders, family, or friends at a good price.

Role:
Credit & Commercial Rental Officer

Years at FCCA:
5 years

What inspires you in your work?


Helping someone achieve their dream is an unforgettable feeling.

Unforgettable story:


Many times, people have the desire to own their own home, but due to lack of knowledge or courage, they feel stuck. With guidance and advice, they gain confidence in themselves, and with perseverance, they reach their goal of owning a home.

What is your team’s strength?


Good communication, trust, and idea-sharing.

FCCA’s role in our community:


To assist everyone, without exception.

Advice:


Believe in yourself and start seeking information. Don’t be afraid or think that you can’t do it. Make calculations so you have a clear view of how to achieve your dream of owning a home.

Role:
Credit Officer



Years at FCCA:
Almost 25 years

What inspires you in your work?


When the client shares their dream with me in detail — for example, how they imagine their backyard with a BBQ pit and gazebo.

Unforgettable story:


I’m always fascinated when young clients come to buy or build their home. They are so mature for their age.

What is your team’s strength?


We ask and help each other to get the best for the client.

FCCA’s role in our community:


Helping clients and forming the foundation for a stable life.

Advice:


Always be prepared when opportunity comes! Make sure your debts are up to date and you have savings to support you in case of need.

Role:
Credit & Commercial Rental Officer
Years at FCCA:
31 years

What inspires you in your work?


Helping families realize their dreams. The peace that a home brings cannot be measured.

Unforgettable story:


A story I will never forget is about a single mother who was fighting to give her child a home. She wasn’t sure if she could qualify for a mortgage, but we guided and supported her. When she finally got her home, she shared how her child ran into their room screaming with joy. In that moment, I felt immense pride in my work.

What is your team’s strength?


We learn from each other and provide emotional support. We are more than colleagues – we’re a family.

FCCA’s role in our community:


A pillar within an organization with a social mission.

Advice:


For those dreaming of owning a home: seek information, get guidance, and create a good financial plan. With faith and preparation, you can open the door to your dream. My wish is to inspire others through my work, both within FCCA and in the Aruban community.

Role:
Credit Provision Manager

Years at FCCA:
10 years

What inspires you in your work?


Seeing your client achieve their dream and enter their home with joy.

Unforgettable story:


One of the most unforgettable moments was when I helped a client who was in a very difficult situation. Together with this person, we created a personalized plan, and step by step, we managed to help them achieve their goal of owning a home. Knowing that we contributed not just to providing a house, but also a sense of security and a brighter future for them and their child, is what motivates us to continue working with dedication every day.

What is your team’s strength?


Unconditional support to meet deadlines and provide quick responses.

FCCA’s role in our community:


To guide people through one of the most important decisions in their lives.

Advice:


Don’t hesitate to come to FCCA. We help all clients to reach their homes, offering advice and guidance to help them make the right decisions.